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Data Deletion Instructions

Last updated 17 June 2026

You are always in control of any account you connect to CrescaX. You can disconnect and have your data deleted at any time. Here are two ways to do it.

When you connect a Facebook Page or Instagram account to CrescaX, we store a secure access token and basic connection details so we can publish the content you approve. If you no longer want CrescaX to have access, follow either method below — both immediately stop our access, and we delete the stored token and connection record.

Option 1 · Fastest

Remove CrescaX from your Facebook settings

This instantly revokes our access from Meta’s side.

  1. Log in to Facebook and open Settings & Privacy → Settings.
  2. Go to Business Integrations (or Apps and Websites).
  3. Find CrescaX in the list of connected businesses.
  4. Select it and choose Remove.

Once removed, our access token is invalidated immediately and can no longer publish to your account.

Option 2 · We handle it

Email us to disconnect & delete

We will revoke the connection and delete your stored token and connection record.

  1. Email [email protected] from the address linked to your account.
  2. Use the subject line Data deletion request.
  3. Tell us which Page or Instagram account to disconnect.
Email a deletion request

What gets deleted

When you disconnect, we delete:

• The access token issued for your account;
• The connection record that links your account to CrescaX;
• Any cached profile basics (such as your Page name and ID) held for that connection.

We complete deletion requests within 30 days, and usually much sooner. We may retain limited records where the law requires us to (for example, invoices for accounting), as explained in our Privacy Policy. Content already published to your own channels is yours and is not removed by this process — you can delete those posts directly on Facebook or Instagram.

Need help?

RETIRE YOUNG RETIRE RICH LIMITED (trading as CrescaX)

Email: [email protected]

We will confirm by email once your data has been deleted.

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